EFFECTIVE ADMINISTRATION SKILLS

This practical half-day workshop will provide practical tools and techniques for increasing productivity and building excellence in administration skills.

YOU’LL LEARN ABOUT:

  • Developing effective interpersonal skills
  • Building consensus and working collaboratively to solve problems
  • Writing effective emails
  • Understanding the essential administration of meetings
  • Applying SMART techniques to manage time and set priorities. 

SO YOU CAN: 

  • reflect on and evaluate your communication style and its effects on others
  • understand the importance of effective listening, questioning and feedback techniques, non-verbal communication, and assertiveness in order to ensure clear communication
  • update contemporary business writing conventions
  • recognise the key elements in meeting management
  • use skilled interaction to solve problems and build consensus
  • work SMART and manage time effectively. 

TO ACHIEVE:

  • a positive communication climate where ‘things get done’ efficiently and workplace relationships are enhanced.

WHO IS THIS FOR?

  • Newly appointed administrators  
  • Anyone in an organisation who juggles multiple administrative demands in a fast-paced business context and wants to update and refresh these critical skills.

PRICING:

Member: $320 + GST
Non-Member: $640 + GST

When
19/03/2019 9:00 AM - 1:00 PM
Where
57 Kilmore Street CHRISTCHURCH NEW ZEALAND

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