EFFECTIVE WORKPLACE COMMUNICATION

Learn how to communicate clearly, accurately, convincingly and with confidence.

Do you want to develop your core communication skills and be more effective in managing relationships in the workplace?
Communication in the business context for leading and managing is critical because it makes or breaks success.

YOU'LL LEARN ABOUT:

  • Taking your listening skills to a whole new level
  • Building confidence to have those challenging conversations
  • Welcoming feedback as an accelerator to your own learning and creativity
  • Building co-operation and trust with team members
  • Learning the key skills of rapport and how this impacts on your ability to influence others
  • Resolving discipline and conflict problems effectively

SO YOU CAN:

  • Pace and lead someone to develop rapport, empathy and influence
  • Give and receive feedback in a way that grows relationships and generates real change
  • Support and attend fully to others
  • Listen in a way to hear how a person is thinking, not just what they are saying - Crucial skill
  • Understand the problem ownership model, to determine what skills to use when.

TO ACHIEVE:

  • More harmonious teams
  • Less conflict in the workplace
  • More engaged individuals and teams

WHO IS THIS COURSE FOR?

  • Managers and team leaders who want more influence
  • Staff members who may be experiencing conflicts
  • Leaders who want to create a more engaged workplace.

PRICING:

Member Price: $480 + GST
Non-Member Price: $960 + GST
When
4/04/2019 9:00 AM - 4:30 PM
Where
57 Kilmore Street CHRISTCHURCH NEW ZEALAND

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