The Chamber empowers people in business and as the pace of change continues to get faster, this brings even more opportunity. We have over 2,800 members who are at the heart of everything we do, and we’re continually evolving our services to better support them. Play your part in Canterbury’s business future by joining our small team with big opportunities and an empowering environment.


- Play a pivotal role in leading an exciting Transformation Programme and strategic projects across the organisation 
- Join one of the South Island’s most progressive business support organisations to empower local business and shape a thriving business community 

The purpose of Canterbury Employers’ Chamber of Commerce (The Chamber) is to create a thriving business community and with over 2,700 members who are at the heart of everything we do, we have an exciting opportunity for someone to join us as General Manager.
The Chamber is at an exciting stage of our transformation journey which includes focusing on telling our story, evaluating, evolving and growing our offering, creating a resilient environment and accelerating our digital transformation to ensure we have a sustainable brand and business model, fit for the future.   
Our Transformation Programme comprises several key projects including redefining our business model, reviewing and repositioning our brand and the use of technology and data to drive efficiency and service evaluation and design decisions.
Reporting directly to the Chief Executive, the primary focus of this role will be to support the Chief Executive to establish and maintain a cohesive Executive team and build the organisation’s capability to successfully achieve breakthrough performance in areas of strategic relevance. This will include overseeing the smooth operational delivery at The Chamber including their core service delivery and to lead and drive continuous improvement and change management through our Transformation Programme and beyond.

Key areas of responsibility:

- Lead the execution and delivery of the Transformation Programme and strategic projects
- Lead and facilitate the design of organisational operating models (ways of working) 
- Develop robust systems and processes ensuring these are implemented across the organisation
- Oversee the People and Culture Strategy and focus
- Develop alongside the CEO and Board the Organisation’s Strategy and monitoring and reporting
- Operational planning development, monitoring and reporting
- Oversee the development of Annual Budgets
- Develop comprehensive Project Plans and Budgets for strategic transformation projects
- Lead the change management aspects of the Programme to support and embed the change across the organisation 
- Stakeholders engagement and input (both internal and external) 

What you'll bring:

You will be a collaborative and inclusive people leader who knows how to bring out the best in other people across an organisation. You will be able to demonstrate relevant experience at an executive team level and have proven experience in successfully leading and executing organisational transformation and change management with the following skills, experience and attributes:

- Have the ability to articulate the vision of the Transformation Programme and future strategic projects
- Be comfortable operating at both a strategic and implementation level 
- Have previous operational/general management experience 
- Have proven experience in motivating and influencing others, keeping people engaged and leading them through change
- Have strong and proven project management and risk management experience
- Have previous experience or an active interest in digital business evolution and transition
- Be a critical thinker experienced in research, insights and analysis
- Strong financial and commercial acumen and previous experience of financial management
- Have proven experience in facilitating the design of organisational operating models (ways of working), with a strong focus on continuous improvement 
- Have strong written and oral communication skills
- Have empathy and high awareness of self and others
- Be comfortable in working in an environment where the end point is not always known at the start of a project and be comfortable in working with imperfect data to make decisions 
- Be highly collaborative, recognising and utilising the skills and experience of those around them
- Be excited and driven by results, be self-directed, highly motivated and well organised

You will thrive in on working in a fast-paced organisation and have a genuine interest in the business environment and understand issues that impact the business community. 

In return, we’ll offer you:

This is a fantastic opportunity to join a small and ambitious team in a progressive purpose led organisation as the home and voice of Canterbury business and we will offer you:

- A supportive and empowering culture – we love to see our people excel and their ideas come to life through our values: We are Real; We Own It; We focus on Impact; We ♥ our Customers
- The opportunity to be part of an organisation that is a key part of Canterbury’s business future
- A flexible environment that focuses on impact and outcomes
- Great learning and development opportunities through our comprehensive training programme and engagement across our network
- The opportunity to develop and deliver on your own ideas

Be part of a great team thriving in a collaborative fast-paced environment.

You can view the job description here.  

If this sounds like you and you have the skills and experience we are looking for, please submit your CV and an application letter before 9am Monday 20 June 2022.  If you have any questions about the role please contact Leeann Watson by email: [email protected]