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Learn how membership with Business Canterbury can help you take your business in the direction you want it to go. 

Standard Memberships

Connect Membership
To grow your network and access member benefits.

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To take your business to the next level with extra business support.

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WHAT IS CANTERBURY TRUSTED?

Canterbury Trusted recognises business excellence across our region, as awarded by Business Canterbury.

Why choose a Canterbury Trusted brand

LEARN MORE

About Canterbury Trusted
Differentiate yourself from your competitors.

Frequently Asked Questions
Contact Us

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ABOUT ADVOCACY

Our advocacy work programme ensures our members’ views are represented on policies and decisions at a local and national level.

LEARN MORE 

Grow knowledge, build capability and make connections through our events and learning opportunities.

No one does networking like Business Canterbury. Check out our events designed to engage, inform and help you expand your network.

Visit our Eventbrite page to

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DON'T MISS

HR Essentials HOT

30 April: 1-day workshop to cover essential HR tools for local businesses. Including retention and  addressing critical challenges in today's labour market...

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CANTERBURY TRUSTED -
Your questions answered

FREQUENTLY ASKED QUESTIONS

We've put together this list of frequently asked questions to help answer your queries, if you need to know anything more, please contact us.

1. What is Canterbury Trusted? New and exclusive to Business Canterbury, Canterbury Trusted is a designation or certification granted to businesses. It signifies that a business has met certain quality criteria and is considered reputable and trustworthy within our community.
2. How much does it cost?

The approval process to become recognised as a Canterbury Trusted business costs $2,800+GST.

Charges are applied at assessment stage. The fee covers an annual subscription and excludes GST.

Note: Total price includes a $500 non-refundable deposit as part of the assessment process.

3. Why should my organisation aim to become Canterbury Trusted? Being Canterbury Trusted can boost your business's credibility and reputation in the local community. It can also lead to increased trust among customers and potential business partners.
4. Do I need to be a member of Business Canterbury to become Canterbury Trusted?

Yes. Existing Connect/Thrive/Invest Membership is a prerequisite for Canterbury Trusted seal of approval. (You can not apply as Lite Member/Customer).

You can learn more about our Memberships here or contact us if you are not sure which type of membership you currently have.

5. What if my application for Canterbury Trusted is not approved? Should your assessment result and/or due diligence process prove unsuccessful, we will provide feedback on the areas that need improvement.  You can then choose to work on addressing these issues and have the option to re-apply in future.
6. How do I promote my Canterbury Trusted certification? Once awarded, you can use the Canterbury Trusted logo and designation provided in your marketing materials, on your website, and in your physical location to showcase your trustworthiness to customers. Our brand and marketing pack will assist you to do so.
7. Is the Canterbury Trusted certification permanent?

Canterbury trusted certification and payment is for a 12-month period. 

 

After this time, you can choose to pay and complete an annual renewal which ensures our certified businesses continue to meet our criteria for trustworthiness.

 

We will also carry out periodic reviews for members for quality assurance as well as providing tools to measure your success. 

8. What size or industries should apply for Canterbury Trusted? Canterbury Trusted is open to businesses of various sizes and industries,  it is non-exclusive. However, some businesses will not meet our specific criteria. We are happy to discuss this with you further should you wish to apply.
9. Can you provide an overview of the application process?

Below is a high level view of what you can expect to happen through the various stages of the process - 

CT Process (1200 x 600 px)

 

10. What are the key eligibility criteria to become Canterbury Trusted?
  • Your organisation must have a paid membership with us.
  • You must operate in Canterbury with locally based staff.
  • Operating an ethical business is essential.
  • Your organisation must have been in business for a minimum of two years.
11. What is required during the due diligence process?

You will complete a self-assessment of your business scoring the quality of your operations in the following areas:

  • Governance, Strategy, and Planning
  • Financial considerations
  • People and Culture
  • Customer relations and Marketing
  • Workplace safety

Following the self assessment you will also need to provide professional references to support your application, and may also be required to provide the following supporting documentation:

  • Copies of policies and procedures
  • Proof of business insurances
  • Written confirmation of financial viability
12. How does it work? Receiving our awarded status demonstrates the quality and capability of your business.
  1. Following your expression of interest, we will engage with you to begin the assessment process.
  2. You complete our assessment which will be validated through a due diligence process.
  3. Upon approval as a Canterbury Trusted business, we will supply you with a digital brand pack and your business will be promoted as Canterbury Trusted on both our website and our member directory.

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How long will it take?

The timeline can vary depending on how quickly an applicant completes each stage and provides required information. But allow a minimum of 8 weeks for the full process to complete.

Get in touch

We'd love to help you on your Canterbury Trusted journey, to answer your questions or to support your business. Feel free to get in touch.

Hollie Emmett
Canterbury Trusted Lead

E-mail: holliee@cecc.org.nz
Tel: +64 800 50 50 96

Kiley Charteris
Partnership and Sales Manager

E-mail: kileyc@cecc.org.nz
Tel: +64 21 220 2304

Business Support
General Contact

E-mail: info@cecc.org.nz
Tel: +64 800 50 50 96