Effective Workplace Communication

Overview

This two half-day workshop will develop core communication skills to be more effective in managing relationships in the workplace. 

YOU'LL LEARN ABOUT: 

  • Taking your listening skills to a whole new level
  •  Building confidence to have those challenging conversations
  •  Welcoming feedback as an accelerator to your own learning and creativity
  •  Building co-operation and trust with team members
  •  Learning the key skills of rapport and how this impacts on your ability to influence others
  •  Resolving discipline and conflict problems effectively 

SO YOU CAN:

  • Pace and lead someone to develop rapport, empathy and influence
  • Give and receive feedback in a way that grows relationships and generates real change
  • Support and attend fully to others
  • Listen in a way to hear how a person is thinking, not just what they are saying - Crucial skill
  • Understand the problem ownership model, to determine what skills to use when

TO ACHIEVE:

  • More harmonious teams
  • Less conflict in the workplace
  • More engaged individuals and teams 

WHO IS THIS COURSE FOR?

  • Managers and team leaders who want more influence
  • Staff members who may be experiencing conflicts
  • Leaders who want to create a more engaged workplace.

 

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Comments from previous attendees

"The content is useful in everyday life not only a work environment, I'm very excited to start 'guiding' people"

"Practical, energetic, inclusive"

"Enthusiastic, clear and precise delivery of the seminar".

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Details

Date

Wednesday 21 & Thursday 22 February 2018

Time

9:00am to 1:00pm

Venue

The Chamber, 57 Kilmore Street

Presenter

Alan Fayter

Dr Alan Fayter is trained and experienced in the highest standards of Neuro Linguistic Programming, Neuro-Semantics, Self Actualisation Psychology, and Meta-Coaching and is a Doctor of Clinical Hypnotherapy.

Pricing

Member

$480.00 + GST

Non-member

$960.00 + GST

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